TERMS AND CONDITIONS OF USE

Thank you for visiting www.celestthoi.com. These Terms and Conditions (the “Terms”) are to ensure that you understand your rights and obligations and your experience on our website. Celest T Designs Sdn. Bhd. provides this site ( “Celest Thoi”) as a service to its customers. It is important that you review the following Terms that govern your use of the Website and note that your use of the Website constitutes your agreement to follow and be legally bound by these Terms. Please do not use this Website if you do not agree to these Terms. If you “bookmark” any portion of the Website and thereby bypass these Terms, your continued use of the Website means your continued acceptance of these Terms and your acknowledgement that you are still bound by the Terms. We may revise our Terms at any time, including new features to the Website or as Internet law and standards evolve, you should visit this page periodically to review the Terms that govern your use of the Website. Should you have any questions concerning these Terms of any of our policies, please contact us at support@celestthoi.com.

Availability

We offer unique designs for which the Celest Thoi brand is recognized. As such, we intentionally feature items on the Website that are in limited quantities and because of their limited availability stock will not be refreshed. That means once an item is gone, it may be gone for good and not appear on the Website again. When an item featured on the Website is no longer in stock, we make every attempt to remove that item from the Website in a timely manner. However, in the event you place an order but there is no stock available, we will provide a full refund.

Inconsistant Colors

We try to display as accurately as possible the colors of our products that appear on the Website. However, due to monitor discrepancies and other technical reasons, we cannot guarantee that your display of color will be the same as the actual product.

Inaccuracies

We try to present the most recent, most accurate, and most reliable information on the Website. However, there may be instances when some information on the Website may be incomplete, typographical errors, or inaccurate. Any errors are wholly unintentional and we apologize if erroneous information is reflected in merchandise price, item availability, or in any way affects your individual order. We reserve the right to amend errors or to update product information at any time without prior notice. In the event a product is listed at an incorrect price due to photographical error, typographical error or error in pricing information we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will issue a credit to your credit card account in the amount of the incorrect price.

Sizes & Measurements

We have designed our gowns according to a size chart to provide a convenient reference for your online shopping experience. By placing an order, you represent that you have reviewed the size chart. It is important that you understand this because no refund will be allowed for selecting the wrong size.

Entourage Bridesmaids Gowns:

SizeSML
Bust31.5” / 80cm33” / 83.8cm34.5” / 87.5cm
Waist24.5” / 62.2cm
26” / 66cm27.5” / 69.8cm
Hips34.5” / 88cm36” / 91.5cm37.5” / 95.5cm
Length59” / 149.8cm59” / 149.8cm59” / 149.8cm

Delivery

We outsource our delivery service to postage and courier vendors (“Carrier”). As such, you understand that the risk of loss or title or any damage arising out of the delivery passes to you upon delivery of the items to the Carrier. The indicative delivery time can take up to 5 business days for a local address and longer for an overseas address. We shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

Quality Control

We pride ourselves in producing quality products. Every item is strictly examined for defects or fault before it is made available. If the item you receive is faulty, please send an email to support@celestthoi.com and provide your order number, your name and address, details of the product and the reason for return. Upon receipt of the products, we will examine it and we will advise you on your right to a replacement or refund (if any) via email as soon as practicable.

Indemnity

You agree to indemnify, defend, hold harmless Celest Thoi, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including but not limited to, legal fees) arising from your use of this Site or your breach of the Terms and Conditions.

Links to the Website

You may link to our home page, provided you do so in a way that is legal and is not likely to damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any Site that is not owned by you. This Site must not be framed on any other Site, nor may you create a link to any part of this Site other than the home page. We reserve the right to withdraw linking permission without notice.

Force Majeure

Notwithstanding any other provision contained in these Terms, in the event that the performance of any obligation of Celest Thoi is prevented due to acts of God or any government restriction, wars, hostilities, blockades, civil disturbances, strikes, lockouts, or any other cause beyond the reasonable control of Celest Thoi, then Celest Thoi shall not be responsible to you for any failure or delay in the performance of its obligations. The terms of this clause shall not exempt, but merely suspend, Celest Thoi from its duty to perform until as soon as practicable after a force majeure condition ceases to exist.